General Karaoke
What`s the difference between CDG & DVD?
These are different formats on which Karaoke discs are produced.
CDG is by far the more popular format for Karaoke & the main format for Karaoke in the UK & US, mainly because they are much cheaper to produce. When buying CDG discs from our website please make sure your Karaoke Player is compatable with CDG format, as most normal DVD Players will not play CDG discs.
What does CDG stand for?
CDG stands for Compact Disc + Graphics (also known CD+G).
A CDG is a compact disc created with graphics in addition to the standard audio track found on a normal audio CD. If you play a CDG disc in a normal CD Player you will only hear the sound, to produce the on-screen lyrics you need a CDG Karaoke Player.
What does DVD stand for?
DVD stands for Digital Versatile Disc.
Some people assume the `V` stands for video! Verstaile gets its credit from the fact that the format is very versatile, in that there are lots more features to be found on a DVD
Sound tracks, galleries, deleted scenes, extra footage, outakes, web links etc...
What is a custom Selectatrack Karaoke disc?
In years gone by, we have had to make do with what manufacturers have put on discs to fill up our libraries. Now the choice is yours, you can use Selectatrack to custom make your own Karaoke disc, in either CDG or DVD format.
What`s the difference between a backing track & Karaoke?
We have lots of singers using our Karaoke discs as backing tracks, and most of the time it is not a problem. The difference between a Karaoke disc and a backing track is the amount of vocals. A Karaoke disc is a remake of the original song minus only the lead vocal, any backing vocals that were on the original will still be on Karaoke disc. A backing track is usually just an instrumental version of the song, without any vocals what so ever. That is the difference, so if you are planning to use Karaoke discs as your backing tracks, please make sure that backing vocals are ok before ordering.
Can I create my own custom karaoke disc?
Yes, just click the Selectatrack link on the right hand side of the wesbite to visit Selectatrck, where you can create your very own custom Karaoke disc in DVD or CDG format
Can I download karaoke tracks?
Yes, just click the Selectatrack link on the right to visit Selectatrack, where you can instantly download tracks in MP3+G format. There is also some free software that allows you to play your track on your PC, with on screen lyrics.
Alternatively click the iKO link to visit the iKO Store, where you can download karaoke videos for your iPod.
How do i search for karaoke tracks?
You can search for your favourite songs by Song Title or by Artist, by clicking the karaoke discs tab & using the search bar on the left hand side of the page.
If you can`t find the track you want try and keep your searches simple, for example if you are searching for "You`ll Never Walk Alone - Gerry & The Pacemakers", try searching for "Never Walk Alone" or "Pacemakers", because sometimes spelling and punctuation can differ, so keeping your searches simple will get around this. You can also browse discs by manufacturer.
Orders & Delivery
How long will my order take to arrive? (UK Only)
All orders placed for karaoke discs, whether on the phone or placed on-line are sent out Royal Mail 1st Class. This is a very quick service and usually takes 24-48 hours to be delivered (if in stock); and sometimes a signature will be required upon delivery. Please note Royal Mail do not guarantee delivery within 48 hours, so please allow at least 10 days before contacting us.
If an item is out of stock, it will be placed on back order and would have to be ordered in from our suppliers, which can occasionally take up to several weeks to arrive. On rare occasions an item may no longer be available, and the order will have to be cancelled. For this we apologise for any inconvenience caused.
All equipment & disc orders that are either too heavy or too higher value to send with Royal Mail, we send with DPD. All orders sent with DPD will require a signiture & should arrive in 1-2 days depending on stock.
For stock details or to arrange a specific delivery date please contact us.
How long will my order take to arrive? (rest of world)
Karaoke discs can be sent via normal airmail anywhere in the world, and timescales really depend on the destination, but orders going to Europe generally take around 1 week & orders going to the USA between 1-2 weeks.
Orders too heavy for airmail can only be sent to certain countries, if you don`t see your country listed when completing the order, please contact us for a shipping quote.
How much is delivery cost?
Delivery to mainland UK is totally free.
Karaoke disc orders going to the rest of the world is £5
Equipment orders being delivered to offshore islands & outside the UK depends on the destination, please add the items to your basket & select your country for a price. If you do not see your country listed please contact us for a shipping quote.
Why does my postage cost say £999?
This means your order is too heavy for our standard shipping service, please do not continue with your order and contact us for a shipping quote.
I need to return an item, what do i do?
If you need to return a faulty or unwanted item please contact us for a returns authorisation, either by email or phone.
Unwanted items need to be reported to us within 2 weeks of delivery for an authorisation to be issued. A re stocking fee of 20% may be applied to the refund
Return postage cost must be paid by the customer